Frequently Asked Questions(FAQ)

What is a mobile anti-theft solution, and why do I need it?

A mobile anti-theft solution is a security system designed to protect your mobile device from theft and unauthorized access. In India, where mobile phone theft is a common occurrence, such a solution is crucial to safeguard your personal and sensitive data.

How does a mobile anti-theft solution work?

Typically, a mobile anti-theft solution includes features like remote tracking, locking, and wiping of your device. It uses GPS technology to help you locate your phone if it's lost or stolen and provides tools to secure your data.

What are the key features of a mobile anti-theft solution?

Key features should include remote tracking, locking, and data wiping, along with the ability to remotely take a photo from your phone to identify the thief. Additionally, some solutions offer geofencing, SIM change alerts, and data backup.

Is this solution compatible with all types of smartphones in India?

Most mobile anti-theft solutions are compatible with only Android. However, it's essential to check the compatibility list and system requirements of the specific solution you choose.

Can I use this service with any Indian mobile network provider?

Yes, mobile anti-theft solutions should work with any Indian mobile network provider since they rely on GPS and internet connectivity rather than network-specific features.

How do I set up a mobile anti-theft solution on my phone?

You need to download and install the app from your device's app store, create an account, and follow the setup instructions provided by the solution. It's a relatively straightforward process.

Is my personal data safe when using a mobile anti-theft solution?

Yes, our anti-theft solutions prioritize the security of your personal data. We use encryption and secure servers to protect your information from unauthorized access.

What should I do if my phone is lost or stolen in India despite using an anti-theft solution?

Contact RocketKey support team to report the theft and provide them with the IMEI number. Our support team will lock the device and provide you with the location information which you can share with Law Enforcement Officers.

Are there any monthly fees or subscriptions associated with mobile anti-theft solutions in India?

A one-time fee is applicable at the time of buying the solution. We offer plans starting based on the device you want to protect.

Can I track and lock my phone if the thief removes the SIM card or resets the device?

Our anti-theft solutions offer SIM change alerts and remote locking even if the thief changes the SIM card or resets the device. However, this capability may vary depending on the device.

Can I use multiple devices under the same anti-theft solution account?

No, our anti-theft solution doesn't provide this.